Got Sick From Recalled Silk or Great Value Almond Milk? Claims Pay $400 to $300,000

If you drank Silk or Great Value almond, oat or coconut beverage in 2024 and got sick, you have until October 16, 2026 to claim from a $7.5 million national settlement. That is about a week away. Miss it and you are out.

This is not a “bought the product, get a cheque” settlement. The cash goes to people who got ill — from a $400 flat payment for symptoms that lasted up to 48 hours, up to $300,000 in the most serious cases. If you only bought a recalled carton and nobody got sick, your remedy is a separate refund program, and it closes the same night.

Several aggregator sites list this as a simple “$400 or more” payout. That skips the part that decides whether you qualify. Here is how it works, checked against the official settlement website and court documents.

What happened

On July 8, 2024, Danone Canada recalled refrigerated Silk and Great Value plant-based beverages over Listeria monocytogenes contamination. The products came from a third-party plant. The Public Health Agency of Canada later linked 20 lab-confirmed illnesses to the outbreak. Fifteen people were hospitalized and three died.

A class action followed in Quebec (Romano v. Danone Inc.). The Superior Court of Quebec approved a national settlement on April 17, 2026. The defendants deny wrongdoing, and the court made no finding on the merits.

Deadline: October 16, 2026, 11:59 p.m. Pacific time.
Fund: $7,500,000, which also covers provincial health insurer claims, admin costs and lawyers’ fees.
Where to claim: PlantBeverages-Settlement.com (run by Concilia Services Inc., 1-888-367-7705).
Who it covers: anyone in Canada who bought or drank a recalled product, plus their successors, family members and dependants.

Which products count

The recall covered 1.89 L Silk almond and coconut cartons, 1.75 L Silk oat and almond-cashew cartons, and three 1.89 L Great Value almond beverages (original, unsweetened original and vanilla). The product code contains 7825, and best-before dates run up to and including October 4, 2024 (September 27, 2024 for Silk Coconut Unsweetened). Shelf-stable Silk, Silk creamers and Silk yogurt were not part of it. The full list with UPCs is on the settlement website.

How the payment tiers work

Your tier depends on how long your symptoms lasted and how serious they were. Symptoms must have started at least 48 hours and no more than 70 days after you drank the product. Psychological harm counts too, but only a new diagnosed disorder — not upset, disgust or anxiety on their own.

Tiers I and II: no medical records needed

Tier I ($400): symptoms up to 48 hours. Tier II ($1,500): more than 48 hours, up to a week. You need a signed declaration that you drank the product and got sick. If you also bought it, add a receipt, the carton, or a declaration of purchase if you have neither.

Tiers III to VI: medical records required

Tier III ($7,000): symptoms over a week, no hospital stay. Tier IV ($10,000 plus $900 a hospital day and expenses, capped at $30,000): hospitalized, no complications. Tier V ($30,000 plus the same add-ons, capped at $150,000): severe complications or permanent symptoms. Tier VI ($150,000 plus add-ons, capped at $300,000): death. Each needs medical records from the time. Tiers V and VI also allow up to $15,000 per eligible family member living at the same address.

Why the dollar figures are not guaranteed

The tier amounts are targets, not promises. The fund is fixed. If approved claims add up to more than the fund can pay, every payment is cut pro rata. If there is money left over, only Tier V and VI payments go up. Nothing gets paid until every claim is assessed.

So nobody knows yet what a Tier I claim will actually pay. Be sceptical of any site that gives you a firm per-person number. You can only claim in one tier, and you cannot claim if Danone already compensated you for an illness.

Worth knowing: only 20 cases were lab-confirmed, and most of them were in Ontario. But the settlement does not require a positive Listeria test, or any medical record, for Tiers I and II. Claim only if it honestly describes you. The settlement says knowingly false claims are fraud, and the claim form is a signed declaration.

Bought it but didn’t get sick?

You are a class member, but there is no cash payment for purchase alone. Instead, the settlement requires Danone Canada to keep its voluntary refund program running until October 16, 2026, 11:59 p.m. Pacific. The program, as described in the settlement agreement, asks for a photo of the carton showing the 7825 code and best-before date, plus your receipt. If you don’t have those, you list the products and when and where you bought them. Refunds or coupons come by mail. The settlement agreement lists Danone’s customer line as 1-866-233-5410.

What to do this week

File online, not by mail. The administrator recommends the online form on PlantBeverages-Settlement.com. A mailed claim posted next week may not arrive by October 16.

Gather what you have tonight. A receipt or a photo of the carton helps; a signed declaration of purchase is accepted if you have neither. For Tier III and above, request your medical records now. Clinics can take days.

Pick the tier that matches your records. Tier III and up require medical records from the time; without them, the claim does not meet the grid’s requirements. Read the compensation grid on the settlement site before you submit.

Do not pay anyone to file for you. The claim is free. Class counsel, LPC Avocats in Montreal, are paid out of the settlement. Anyone charging an upfront fee to “process” your claim is not part of it.

Ignore texts and emails about this settlement. Deadline weeks bring phishing. Type the settlement address into your browser yourself. Never click a link in an unexpected message, and never give a banking password to anyone.

Check your other October deadlines. Our October deadlines roundup has the full list. Montreal commuters have until October 20 for the exo train-delay settlement, and CIBC discount-broker clients have until October 21 — see which CIBC settlement applies to you.

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More open settlements

• Truffettes de France settlement pays $3 a box — claims close November 4
• Quebec’s opioid settlement splits $22.6M equally — file before November 30
• Wayland Group’s $8M investor settlement — claims now close November 30
• Government of Canada account breach settlement — most claims are worth $80

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Figures and deadlines are as of October 8, 2026, from the official settlement website, the court-approved compensation grid and settlement agreement, and the Public Health Agency of Canada. This article is general information, not legal or financial advice. Settlement terms and deadlines can change. Always confirm details on the official settlement website or with class counsel before filing.